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    Children & Minors Privacy Notice

    Last updated: August 22, 2026

    Overview

    This notice supplements our General Privacy Policy and explains how GrowWise Omnix360 handles personal information of children and minors.

    A single line such as “users under 18 need parental consent” is not enough for an education platform. We distinguish:

    1. Children under 13 (especially relevant under US COPPA)
    2. Minors 13–17 (and under-18 rules in other countries)
    3. School-mediated use, where a school or institution authorizes the account

    When this notice applies

    • A learner account is used by someone under 18
    • A parent or guardian creates or links a parent portal account
    • A school enrolls students who are minors into an Omnix360 tenant

    Information we collect from or about minors

    We aim to collect the minimum needed for learning and school operations, such as:

    • Name and school-issued identifiers
    • Course enrollment, assignments, progress, and assessment results
    • Usage data needed to operate the Service
    • Parent/guardian contact information when provided for consent or communication

    We do not require a child to disclose more personally identifiable information than is reasonably necessary to participate in an activity.

    Parental and guardian consent

    • Direct-to-consumer or GrowWise-controlled under-13 use: We require verifiable parental or guardian consent before collecting personal information from children under 13, consistent with COPPA where it applies.
    • School-mediated use: When a school authorizes Omnix360 for classroom use, the school may provide consent or authorization under applicable exceptions (including US COPPA “school official” arrangements). Details are in the Schools & Institutions Privacy Notice.
    • India (DPDP): Processing children’s data requires verifiable parental consent as described in the DPDP Rules. See the India supplement.
    • South Africa (POPIA): Processing personal information of a child generally requires consent of a competent person (parent/guardian) and may require additional authorization. See the Africa supplement.
    • Australia: Capacity to consent is assessed carefully today; a binding Children’s Online Privacy Code is due by 10 December 2026. See the Australia supplement.

    What we do not do with children’s data

    • We do not sell children’s personal information
    • We do not use student or children’s education data for behavioral targeted advertising
    • We do not condition a child’s participation on disclosing unnecessary personal information

    Parent and guardian rights

    Parents and guardians may (subject to school policies and applicable law):

    • Review personal information we collected from their child (when GrowWise is the right contact)
    • Request deletion of their child’s personal information
    • Refuse further collection or use
    • Manage linked parent portal access where the product supports it

    Requests: connect@thegrowwise.com. For school-controlled accounts, contact the school first.

    Features and restrictions

    For younger users, we may limit features that allow public disclosure of personal information (for example, unrestricted public profiles). Schools and parents control many visibility settings inside the tenant.

    AI features and minors

    AI features that process learner inputs are described in the AI & Instructional Intelligence Privacy Notice. We apply the same children’s restrictions (no sale, no targeted ads on student data) to AI-related processing.

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