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Request support or upgrade

Overview​

Request support or upgrade is the in-product form for school admins to ask GrowWise for plan or account help.

Who can use it​

School admins.

Where to find it​

Request support or upgrade (also linked from Plan & Features).

Before you start​

Know what you need (upgrade, AI credits, SSO help) and your school name.

How to use it​

Submit a request​

  1. Open Request support or upgrade.
  2. Fill the form with concrete needs and impact.
  3. Submit; keep a copy of what you asked for.
  4. Watch for a reply on your admin email.

Tips​

  • For how-to questions, use this Help first. Use this form for plan and account issues.

If you get stuck​

  • Submit fails — note the error; retry; use website Support as backup.
  • No reply — ask another admin to escalate with the time you submitted.