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Users

Overview​

Users is where you invite people and keep instructor, student, and parent accounts current.

Who can use it​

School admins.

Where to find it​

Sidebar → Users.

Before you start​

Know which role each person needs before you invite them.

How to use it​

Add or invite a user​

  1. Open Users.
  2. Choose Add User (or invite).
  3. Enter email and name; set an initial role if offered.
  4. Finish role assignment under Assign Roles if needed.
  5. The user completes password or school sign-in.

Fix access for an existing user​

  1. Find the user; confirm the account is active.
  2. Open Assign Roles and grant the missing role.
  3. Ask the user to sign out and back in.

Tips​

  • SSO users may also need a change in your school sign-in system.
  • Parent portal needs the Parent role and a Settings parent–student link.

If you get stuck​

  • Cannot open Users: ask another admin.
  • Invite not received: resend; check spam.
  • Parent still sees no children: create the link under Settings & parent links.